FAQs
Do I have to register to become a FLASH customer? If yes, then how can I do this?
Of course urgent shipments are always our top priority. This means that once we have organized your transport order, we then carry out your registration in an uncomplicated manner.
Can I book my shipment online?
Yes, all of our existing customers have the opportunity to book their shipment online by themselves (Link zum Buchungssystem?). Therefore you can comfortably and quickly respond to urgent transport challenges. You can also reach us by conventional means around the clock (direct contact)
How do I find out about the status of my shipment?
Your shipment is constantly monitored. We proactively inform you about the status of your shipment every step of the way. Of course you can also comfortably track the current status of your shipment online.
In which countries does FLASH have its own branch offices?
We are on site for you with 35 offices in 14 countries: Germany, France, Luxembourg, Portugal, Poland, Romania, Slovakia, Spain, Hungary, Tunisia, Morocco, Turkey and Russia.
Where are the FLASH headquarters?
Our company headquarters are located in Luxembourg.
When is it possible to reach FLASH?
All the time! You can reach us 24 hours a day, 365 days a year (direct contact)
Do I have one contact person for all of my transport inquiries?
Yes, you have a personal contact person – it does not matter which service you use or which country your transport inquiry applies to. This ensures we can optimally respond to your needs and avoid any potential language barriers. Of course we are also able to issue transnational invoices.
How can I become a transport partner?
Flash is constantly looking for reliable business partners. After all, these partnerships ensure that we are able to continually expand our network and offer our customers the widest possible range of service. If you have capacity available and are capable of adhering to scheduled delivery dates, then we look forward to receiving your application.
How can I become a member of the FLASH team?
We are constantly looking for specialists for our pan-European group of companies. If you would like to actively support our team, then you can apply for one of our specific vacancies or are welcome to send your unsolicited application. We prefer online applications. Simply use our quick and easy online application form.
What is FLASH`s mission?
FLASH is your strong partner for urgent and critical transports.
Just who does FLASH’s list of customers include?
Over 50% of the top 100 automotive suppliers are our customers. Some well-known Flash Europe customers include companies such as Volkswagen, General Motors, Renault, Continental, Hella… (Additional references)
Facts and figures pertaining to FLASH
The company was founded in 1981 and is a privately owned corporation. The headquarters are located in Lux. FLASH is an international provider for urgent and critical transport solutions. The service portfolio includes national and international direct and special deliveries, multimodal transports, airplane and helicopter charters and On-Board-Courier solutions. Flash carries out approximately 380,000 urgent transports per year and generated 105 million in revenues 2010. You can find additional facts under facts and figures.
Who is behind FLASH?
The Flash Group includes Flash Europe,Taxicolis, the former French La Poste subsidiary and the former German subsidiary Flashline. Since End of last year two capital investors, LBO France and Siparex had acquired a minority stake in the Flash Group.